Dakota lithium customer service

How do I contact Dakota lithium?

We would like to help resolve this issue with you quickly. For fastest results, would you please email us at [email protected]? If you have your order number handy, this will expedite the process. All of our batteries have an 11 year warranty and our goal is to have you out fishing as soon as possible.

Is the customer service at Dakota Lithium good?

The customer service at Dakota Lithium is top notch. They are more than willing to answer questions and provide advice for wiring and troubleshooting. From purchase to delivery to on-the-water fishing, Dakota Lithium’s customer service is seamless.

What is Dakota lithium battery return policy?

Returns of undamaged batteries may be issued full refunds less a 5% restocking fee. Dakota Lithium batteries come with a world beating / best in class 11 year warranty. If we made a mistake in building your battery, we'll fix it or replace it.

How long is a Dakota lithium offer valid for?

The offer will be valid for a period of 30 days after the date of notification. I’ve been looking into lithiums for when my current batteries need replacing. Looks like Dakota lithium is off my list as well. Thats really unfortunate with the Customer Service.

Are Dakota lithium batteries warrantied?

Dakota Lithium batteries are warrantied, but they are not intended or warrantied for serial wiring applications above 48V. To submit a warranty claim, please contact the original place of purchase. The battery may be required to be shipped back to us (Dakota Lithium) for further inspection.

Is Dakota Lithium a US company?

Dakota Lithium is an excellent American company with all distribution and customer service centered in the US. Just keep in mind that it’s nearly impossible to find any product that is exclusively manufactured and assembled in the US for lithium batteries in the sport of fishing.